Frequently Asked Questions

If your question is not covered below please request a callback and our specialist will get back to you as soon as possible.

How do I add my business to the directory listing?

Very Easy. Just follow this link and select your package.

How can I update my business information on the directory?

Just send us an email with the relevant updates.

How long does it take for my business to appear on the directory after submission?

Once you sign up, we schedule an interview so we can complete your online profile. Usually within 7 days your Listing page goes live.

How do I cancel my registration or delete my business listing on the directory? Is there a refund?

Just email us with the date to delete your profile. Cancellations are non-refundable as the cost includes the details to build out your profile, not the time frame on the directory.

Do you have monthly membership options?

Our Membership is based on an annual fee and paid either once annually, or across 12 months monthly. As we put a great effort into designing your directory listing, build your marketing campaign, write articles and design graphics, and we work in with your own marketing department, results cannot be achieved in a few months. Our partnership is based on 12 month cycles.

Can I add photos or videos to my business listing on the directory after it is live?

Gold and Platinum packages includes videos, Silver only has images. You can use your Credits to update your listing or add images.

There is something about the listing that I'm not happy about - what do I do?

Just email us and we can assist.

My business or service is unique and you don’t have my category – can you create this for me?

Absolutely! We go through the categories with you on your interview to make sure your Listing has the best opportunity to stand out.

Can I put my listing on the front page of your Directory?

Featured Listings are an additional cost to the Silver Package but are included in the Gold Package.

Can I review my listing before it is live?

Yes. You can approve or make changes prior to the Listing being public.

Contact Us

For any questions about Membership or to understand what package is a right fit for your business, please get in touch. Call us or book a time for us to call you.

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